FREQUENTLY ASKED QUESTIONS
How do I know if I need a new roof?
Cracking around Skylights, Flashing or Vents. Drooping or Sagging areas of the roof, cracked or missing shingles (not consistent to one area) Gutters filled with roofing material (signs of deterioration, hail damage)
What types of roofing materials do you offer?
Atlas Shingles, Owens Corning, CertainTeed Tile, Metal
What is the average cost of a new roof?
Free Estimates, Free Wind mitigation and 4-point inspection with purchase of roof.
What financing options do you have?
Launch Credit Union
How long does a roof replacement typically take?
Roofs can be completed within a week.
Do you offer warranties on your work?
Labor warranty up to 10 years on full roof purchase, manufacturer’s warranty
Are you licensed and insured?
Liability and Workman’s comp. policies available upon request at time of estimate
Do you serve my area?
All of Brevard County, FL & surrounding areas. Titusville to Indian River County.
Are you familiar with local building codes and regulations?
Estimators and roofers are up to date with New 8th edition building codes.
Have you completed any projects in my neighborhood?
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Do you offer emergency roof repair services?
Emergency Repairs are available during weekends and holidays depending on the extent of the repair. If specific materials are needed, we are unable to complete them.
What is your process for getting a roof replacement quote?
Customer calls in, placed on schedule, and Shingle estimates can be received on site or by email within 24 hours. Metal or Tile roofing 72 hour turn around time.
Do you offer free consultations?
Free Estimates
How do you handle customer complaints?
Valley Ridge Roofing LLC. strives to provide exceptional roofing services to Brevard County residences. We are committed to installing High Quality roofing products to ensure longevity in Florida’s unpredictable weather. Our professional estimation team offers guidance and benefits of each roofing product offered. Our customers’ needs are first and foremost our main priority. We use the feedback we receive from our customers to maintain, develop, and continuously improve our services. We encourage all associates representing Valley Ridge Roofing to respond to customers’ concerns with a level of positivity and professionalism to resolve any issue to the satisfaction of both the customer and Valley Ridge Roofing LLC.
What do your customers say about you?
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Are you a member of any professional organizations?
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